Went in for service on a vehicle, everyone was accommodating for the most part, only complaint was after we got the text saying the car was ready, we went to the service area and stood there for 10 mins next to some workers who didn't acknowledge us or ask if we needed assistance. Then when I interrupted their conversation to ask for the car they said to go back inside to talk to the lady at the desk. Not a big deal just would have liked to be told that. Before we waited around ignored. The facility is huge and clean, there's so real locations to sit and wait for service, a cafe, TV area, kids area. The showroom is large, and the selection of vehicles of vehicles on the floor is great. Overall this was was a good experience, I would reccomend Rallye to friends.
The service is epic!
Mika and Sol were wonderful! Excellent to work with. Mika was very knowledgeable and helpful with assisting me in buying a new car. I would go back to Mika again!
Great experience. Got us into the car we wanted and the price that was right for us. Keith was highly professional and helpful in getting us into the car we wanted.
I needed to have my car inspected quickly. When the technician noticed the check engine light was on upon drop-off, Adam arranged for me to have a loaner car within minutes so I would not be inconvenienced. Everything was taken care of quickly and the professional courtesy is fantastic. The service here is always impeccable. Adam makes it so easy to have work don't on your car, it really is a pleasure.
Service was attentive and complete. Service department kept in touch with us through the entire process and resolved the issue with the key fob and confirmed issue was resolved before returning the loaner car.
Very pleased with everyone at this organization, everyone is super helpful, nice and most importantly know their work, can answer your question about your car, regardless on how small or big the issue is.
Chy is always very responsive and attentive. He is a pleasure to work with. You are greeted with a smile and a genuine humorous conversation. I never feel like he would recommend service that is not needed. Truly a service advisor that I can count on. Raylle has great people and we enjoy your facility.
Every time I visit, it’s always perfect. Everyone is nice, professional, and very helpful. And unlike some other places their prices are reasonable. Thanks Dennis.
I love this dealership. I am a returning customer, I feel the service is always at its best. Jose was hard at work in finding us the exact car we wanted and needed. Sol was very helpful in setting us up with financing options. Also Terrence was very knowledgeable in the delivery of the vehicle. Made me feel comfortable if needed if we had any questions we can come back anytime and he would be glad to help us. Look forward to continuing my business and visit to Rally BMW.