Service was great carol was very helpful was not her fault they had no loaner car had to wait 30 minutes for a car rental to pick me up and drive me over for a rental
Rallye BMW’s service department is amazing. Brandon was extremely helpful and knowledgeable. He made this trip to the dealership enjoyable and easy. I can’t wait to go back!
Since my first BMW in 2003 I have always had a terrific experience with Rallye BMW. Everyone from arrivingto leaving has been professional, courteous and addressed my service/concerns. It is the reason I will remain a loyal Rallye customer.
My usual service advisor is Dennis and he is always welcoming and great. Service at Rallye is always fantastic and I’m in and out with a loaner fast. I recently extended my maintenance contract due to the great service and peace of mind I get from here. I look forward to using Rallye now and in the future when it’s time for an additional vehicle!
Took my car in for a routine oil change and service. A piece of the interior door panel also needed to be reattached. Staff ordered the part and all was taken care of.
Great service as always. Quality work and always performed on time. Would highly recommend service for your vehicle at this dealership. Very efficient service dept. and reps.
Rallye BMW Service experience is consistently reliable. The team works well together across all areas. My own service experience has been consistently excellent. Gianni Marini is a gifted service advisor and he has earned my trust, respect, and confidence with every interaction. I feel like I’m in safe hands with this service team, and that they really want to do the right thing by me. Thank you for always taking care of my X5, and by extension, my family.
As much as I trust that all the work done on my 2013 BMW X3 was done well, the diagnosis of the problem took four or five visits over two months' time. In that time, a lot of work was done on my car. I am not sure had the diagnosis happened sooner that all of that work was necessary. James Delvecchio seems like an up-and-up guy, but I don't really know him. My car seems to be fine now. I am hoping that "Drivetrain malfunction" notification does not appear again!
I bring my car in need and it always comes back fantastic. Thanks for a great experience I believe the gentleman’s name is Rodney who took my car. He was helpful and great personality.