Customer Testimonials
I was pleased with the service. Carol Clark-Muniz offered good tips. Very good service. Thank you.
Extremely pleased, walked in without appointment and was taken immediately. New tire put on within 45 min.
Most reliable very professional Excellent costumer service ,I would not change them or the car for nothing in this world
Service department experience was a pleasure, entire team informative and professional with special mention to Brandon Tibbals for his customer service.
Robert Wachsman was great to work with and is very professional. He helped us to order the X5 promptly. We got the truck sooner than we've expected. Vicki and Dylan are wonderful as well. They made the pick up process very smooth.
The service dept. is attentive and very thorough in analyzing my car. Carol was terrific.
They go above and beyond to make sure you are satisfied. Always a pleasure to work with Carol Clark Muniz
Service team at Rallye are the best around. Chris, Dennis, and the others I've worked have been nothing short of excellent. Won't buy a car from any other BMW dealer specifically because of my experiences with them.
Warm, fast, professional service, clean and tidy environment, let you have a pleasant experience of car maintenance
Brandon Tibbals was a pleasure to work with on the servicing of my X3. He is professional and personable.
Joseph Lipari was a pleasure to work with from start to finish he was very attentive and put all my concerns and needs ahead of everything I would definitely work with him again in the future
There is no doubt that this location is the best on LI. I’ve leased 3 cars here over the last 7 years and always felt like family. Service turn around is fast. I’d call ahead if you need a rental. The wait times are about 2 weeks - this is across the island. Chris W. was super helpful and communicative when any changes were made or adjusted. Overall great care and dedication to each person walking in the door. It’s always busy here so prepare to wait if you are waiting. There is a well lit waiting area with charging ...
Excellent experience. Easy to make convenient appointment. Car was returned on time and perfectly repaired.
Very pleasant and convenient experience. From booking the appointment to checking in at the dealership to paying and picking up my car, it was all very easy and hassle-free. A special thank you to Chris for being so friendly and communicative! They even finished my car's service ahead of schedule - WOW! I'm a big fan of the Rallye service department!
Fast, courteous service. Love the car wash. Carol explained services in a concise manner and explained n Tx planned service needed in Dec
Great people to deal with, never an issue getting the cars serviced correctly the first time. Chy is a gem to work with.
Salesman Robert Wachsman was professional, courteous and upfront about everything during the ordering and purchase process. A true pleasure to work with. Same for Sharonda in finance and Troy on delivery.
very friendly it is a pleasure to work with them they all are wonderful and great
I was treated very well by all that i dealt with at Rallye. It was a wonderful seamless process and i am very happy with my vehicle 🙂
Reliable service professionally performed in a timely manner. Will gladly continue to have our vehicle serviced by Rallye.
As always, it was a pleasure dealing with Bert. He has been our Rallye salesperson for over 20 year!
Sales and service are always great.Buying a new 2022 was a pleasant experience and getting my M850 serviced was a no hassle visit.
As a first-time customer, I have nothing but good things to say about Ralley BMW! BMW techs were easily able to identify the repair needed on my 430i and had my car ready for me quicker than I expected. No matter your service advisor, you are always in good hands at Ralley BMW with Chris Blanco as the service manager!
Chris blanco is a wonderful employee and handles his job very well thanks for asking
Very professional and get things done with efficient work and open up to any questions
Service manager great - overall positive - the loaner was dirty from inside not cleaned up at all.
Got me in and out very fast, and kept me updated the entire time I was there.
Very good experience, very fast.I will come to maintain the car next time. Thank you
Frances was amazing again. Got me back in a new vehicle after an accident within a couple weeks. Great communication as usual. Victoria I loved what a great personality I want to be friends with her lol you got a gem with her! Best time signing my life away! Thank you to both of them for making it another great experience!
Rallye BMW gives the best service. You are taken care of from the minute you drop off the car and get updates and a video, showing exactly what needs to be done. That is transparancy.
A very professional run dealership. Service department always goes out of their way to service your car in a timely manner.
Satisfied
Mika is a wonderful, no-pressure salesperson. She knows her product and made our buying experience easy. She went above and beyond for us.
excellent people they all are very friendly and excellent only takes a few minute to ask question.
very good service provide everything is perfect set up thanks christopher Williams give me good service
Carol is very experienced and nice; she gave me a lot valued suggestions on service for my 2015 M5 which had problem on start, and the M5 now is get back and I'm very happy!
Great experience. Everything went smoothly. They got in and out the place with minimal down time.
Helpful clean environment they greet all customers fast service they work well with the customer
MY EXPERIENCE WITH THIS DEALERSHIP WAS GREAT MY SALESPERSON Aldemar Cagua WAS THE PERSON I DEALT WITH AND HE KEPT ME INFORMED AND ALWAYS PROVIDED ME UPDATES AND OF COURSE MY PRODUCTION NUMBER IM A LIFELONG CUSTOMER HERE TOTAL PROFESSIONALISM I AM VERY HAPPY WITH MY M440I X COUPE ALSO I ORIGINALLY ORDERED A 2022 THEY INFORMED ME I WAS GETTTING A 2023 THAT MADE ME HAPPY I RECOMMEND RALLYE BMW THIS TO ANYONE WHO WANTS TOTAL HONESTY .
Brandon is always excellent and goes above and beyond to help the customer at Rallye BMW
Great service - Adam Romano is a fantastic service advisor ! The entire dealership is extremely well run.
Keith Lindsay did a great job helping me through the purchase of my car. I will be calling him when I purchase my next BMW
Honest, good service. Good communication. Dennis our sales rep was both friendly, helpful and explained everything in detail.
Brett is very accommodating and knowledgeable of the services that is needed for my car. Also loved the video of that was sent to explain what they were working on
Great service and friendly staff.
My service advisor Brandon took care of my car. All service was completed in the timeframe. He and Rallye made this a very easy appointment!
My service advisor was perfect. All work was done when it was said it was going to be done. Chris Blanco runs a great department!
My service guy was excellent. He would text me updates about my car and also to let me know when it would be ready
Carol service writer very efficient
2nd vehicle purchased, this one unexpected. Happy with my new car. A little disappointed in the car delivery and cleanliness. Very rushed. Had a much better experience in that area the first time. Had to come home and clean car.
Excellent service. Loaner car was important since repairs took one week. Cost of the repairs was high. Staff was very courteous and friendly
Excellent experience. Car was serviced on time, on budget and washed. Awesome! Love Rallye Service Department!
Brandon Tibbals service was courteous, efficient, and professional. He made the whole process run smoothly.
2nd time in for service in 2 weeks. All good so far No other incidents
The service over all is good. One star less on rating due to the loaner car has very bad smell.
Excellent services Excellent service advisor Carol On time delivery for pick up overall excellent service
The service staff was very professional and very helpful. I received my car back when promised Thanks for everything
From the service staff to the sales staff and representatives they are all ultra professional and efficient.
We enjoyed a first class professional and warm experience, everyone on staff made an excellent impression with us!
Everyone was super helpful & very accommodating. Adam & Alex were extremely helpful and explained everything to me through the process
Scrapped rims
Service was outstanding.
Just an inspection and was sensitive to getting me in and out quickly. Very happy with the service.
I was very satisfied with the service Rallye provided, particularly the attention and thoroughness of the service adviser Anthony Persaud. All my concerns were taken care of quickly and efficiently, and the car was returned within half a day of bringing it in. The service department provided me with a video description of all the additional issues they identified, for my approval. I would recommend Rallye BMW wholeheartedly.
Very good
professional company would buy again stop with fifteen words dog cat mice rat football baseball ENOUGH
Service was great.
Antony was really good at explaining the problem with the car. Arranged transportation for me
My service provider Christopher Williams is very informative and very good customer service thanks to Chris Blanco also
Christopher Williams is outstanding! He keeps you informed during the whole service process. He has empathy for his customer and makes sure they are comfortable. Christopher is friendly and professional. Rallye has always been outstanding and Christopher makes the service even better. Thank you for all the hard work!
Awesome service all the time. Everyone is friendly and always helpful. A plus all the way
Very knowledgeable and courteous staff
The most efficient and customer caring service I have ever experienced . Anticipating my needs and communication constantly while car was being serviced
Everyone is always very helpful, polite and courteous. Appreciate the timeliness of the service and communication.
Christopher Williams was excellent but very professional he listened to my concern and I got my car back in a reasonable time
Adam is excellent at his job. Thank you! Waiting on differential oil because it’s made in Ukraine
Rallye has always been pleasant to deal with. Professional service 100%. I am a customer for 17 years + and wouldn’t trade it for anything.
Excellent service. Christopher Williams communication was clear and concise. It was a pleasure working with him.
Frank my service coordinator made my experience at Rallye exceptional. He explained all My vehicle’s issues and addressed my concerns.Awesome service!
Bought my first BMW with Dave Yavel, he was great!
Vehicle recall
David Huang provided exceptional service and he addressed all my needs and questions. I informed him of my recent challenges dealing with BMW of Bayside prior to going to Rallye BMW and David made sure to go above and beyond to guarantee my experience at Rallye BMW was everything you would expect from a reputable car dealership and premier car manufacturer. Thanks to David, my faith in BMW's customer service was restored and I took delivery of my new car sooner than expected. Thank you again David!
My 328xi was on recall, the service they did was great!
Rally BMW is the place to go. Great people great service
Great place! VIP level all the way! Frank is super nice, that’s what makes you wanna stay as a client for life!
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I will recommended friends and family to this dealer the service is awesome everyone is very nice and the environment is very clean.
Great overall experience. Chris Blanco and Chris Williams did a great job both in professionalism and service. I will certainly recommend Rallye to other customers. Keep striving!
