Customer Testimonials

DealerRater logo
DealerRater May 20, 2025

It’s not easy to go into a car dealership alone as a woman, but Joseph Lipari at Ralleye BMW made me feel so comfortable throughout the car leasing process, from start to finish. His jokes and kind smile made me feel at ease from the moment he introduced himself and there was not one hint of condescension as he explained the car’s new features to me. In addition, he was very patient as we chose color/etc and went through the financials. At the end of the process, I left with a beautiful new X3 and the best ... Read More

Read at DealerRater

DealerRater logo
DealerRater May 20, 2025

The dealer employees are very friendly they treat me very good and explain every day about my car.

Read at DealerRater

DealerRater logo
DealerRater May 20, 2025

My car recently have been serviced by Rallye BMW. I would like to express my appreciations for everyone who helped me with this service. Especially Ms. Carol. She is an excellent, very intelligent, professional and knowledgeable person. I really recommend that dealer, definitely!!!

Read at DealerRater

DealerRater logo
DealerRater May 20, 2025

Rallye provided a great experience on my recent service visit. Fast, professional, and responsive. Great team.

Read at DealerRater

DealerRater logo
DealerRater May 20, 2025

Rallye is hands down, the BEST car dealer of any brand of any car, there is no comparison, and I have been a customer since 2012. I have been working with Darren Thomsen as well since 2012 and there simply is nobody better.

Read at DealerRater

DealerRater logo
DealerRater May 19, 2025

Good service, chris Williams is always helpfull.good loaners are reasobly available for other than routine service.

Read at DealerRater

DealerRater logo
DealerRater May 19, 2025

Great dealership. Was kept apprised of progress throughout the day I had my car serviced. Jason was very pleasant, efficient and well versed. He helped me get a lift to work when no loaner cars were available. Highly recommend!

Read at DealerRater

Google logo
Google May 18, 2025

I was very pleased with the service I received at Ralley BMW. My advisor, Keith was friendly, knowledgeable, and attentive. He took time to explain all of my options and their costs up front so that there were no surprises when I signed my lease. I received a fair price for my trade in and there was no game playing. It was by far the best experience I have had with a car dealership in all the years that I’ve had buying or leasing a vehicle.

DealerRater logo
DealerRater May 18, 2025

I had a great experience at Rallye BMW. This was my first BMW and there was no question that went ignored or unanswered. I live out of state but travel to NY often for work and my salesperson, Chris Carrozzo, was amazing! His communication was great, he has a welcoming and friendly personality and he made my experience extremely pleasant. I had my plates and registration in less than 2 weeks. I was shocked! Chris handled every single thing for me. I asked and he delivered! I love my BMW and if I buy again I’ll definitely be back and ... Read More

Read at DealerRater

DealerRater logo
DealerRater May 18, 2025

Friendly, spotlessly clean and nice amenities. The dealership is always spotlessly clean with nice amenities. The staff is always friendly and courteous.

Read at DealerRater

DealerRater logo
DealerRater May 17, 2025

I found the dealership was very friendly and professional. That answered all of our questions and the closing of the lease of my BMW X5 was very smooth and stress free. I would recommend Rallye BMW to all.

Read at DealerRater

Google logo
Google May 16, 2025

Great experience start to finish Great car

DealerRater logo
DealerRater May 15, 2025

We been servicing our leases at this site. It’s always a pleasant experience working with Chris. Thank you, team!

Read at DealerRater

DealerRater logo
DealerRater May 15, 2025

Mr. Johnson was very professional and service was quick. It was a pleasure doing business.

Read at DealerRater

Google logo
Google May 15, 2025

DealerRater logo
DealerRater May 15, 2025

It was a pleasure dealing with Chris, especially me being a pain. Chris was very patiently and understanding. I would recommend him to anyone looking for a BMW.

Read at DealerRater

DealerRater logo
DealerRater May 15, 2025

second car I get from Chrisopher Carrozzo and he made everything worked the best for me and made it an easier process.

Read at DealerRater

DealerRater logo
DealerRater May 15, 2025

Jason was the first customer service rep that knew the all electric i3 only required a safety check when the inspection was due. The car is 11 years old. That impressed me.

Read at DealerRater

DealerRater logo
DealerRater May 14, 2025

Friendly atmosphere and feel welcomed.Staffs were friendly and great. Offer a good spacious waiting area with access to snacks and beverages .

Read at DealerRater

DealerRater logo
DealerRater May 14, 2025

Keith was such a pleasure to work with, he made my experience seamless and effortless. His experience and knowledge of the brand was impressive and was very informative. He has been working with me for a while before we finally decided on this car. Knew what we wanted and did not disappoint. Thank you again for all of your support throughout the process. Highly recommend Keith and will be referring to him going forward.

Read at DealerRater

DealerRater logo
DealerRater May 13, 2025

Keith was a pleasure to work with, very knowledgeable and patient. Answered all my questions and provided lots of guidance made the process seamless. Looking forward to working with Keith in the future and will be referring everyone I know to him. Hailey Ruiz, is a great “Genius” took her time helping me with the car and getting familiar with all the features

Read at DealerRater

DealerRater logo
DealerRater May 12, 2025

Very good feedback, communication. Carol was very pleasant and imformative. Loaner was fine. Good job

Read at DealerRater

DealerRater logo
DealerRater May 12, 2025

Always pleased with the professionalism and care Rallye BMW folks provide. I would fully recommend them to others.

Read at DealerRater

Google logo
Google May 12, 2025

Awesome showroom and customer service! I worked with Keith in regards to buying a car and truly enjoyed his expertise and kindness. He took his time with us and answered all of our questions in a timely manner. Thanks Keith!

DealerRater logo
DealerRater May 12, 2025

I came in to look at some x3s. I do not like the new body style for the vehicle so I requested a lightly used retired loaner. My salesperson kept trying to push me to the new car and wasn't listening to what I preferred. The sales manager came to talk to me, Hasan, and didn't have anything of value to add to the process. Just doubled down on the new car and told me to get it before the tariff pricing effected payments. When I went outside, I saw the x3 I was looking for and ... Read More

Read at DealerRater

DealerRater logo
DealerRater May 12, 2025

Rallye BMW is one of the best places to buy and service your vehicle they are very professional i will recommend them to anyone who is looking for BMW to stop there first

Read at DealerRater

Google logo
Google May 12, 2025

From day one- we went looking and BMS was the firt stop- never owned one and wanted something "FUN" we looked and then life kisked in- 6 months later we went oout to look---we went to 4 other place and came back to Rallye BMW and found the car we wanted. it impressive and the staff and team were amazing! Keith was amazing and patient!

DealerRater logo
DealerRater May 12, 2025

Very happy with all my dealings Raylle BMW purchased a few vehicles with Th and only service my car there

Read at DealerRater

DealerRater logo
DealerRater May 11, 2025

Layla was very responsive and efficient. She went out of her way to attend to all of my needs. Thank you!

Read at DealerRater

DealerRater logo
DealerRater May 11, 2025

It was a pleasure dealing with your dealership at Rallye. I would recommend Rallye for good deals and professional staff and service. Thanks! Melvin

Read at DealerRater

DealerRater logo
DealerRater May 11, 2025

David Huang was nice but the specialist seemed to have no patience. She even gave me a dirty look when I asked certain questions about the features of the car. I was not happy so I stopped asking questions and tried to figure things out by myself on YouTube.

Read at DealerRater

DealerRater logo
DealerRater May 11, 2025

I was looking for something very specific, and Bert and the rest of the Rallye team delivered! We've had the car for a month now and we are enjoying it more and more every day.

Read at DealerRater

Google logo
Google May 10, 2025

DealerRater logo
DealerRater May 9, 2025

Professional, courteous and considerate personnel who made our purchase experience most pleasant. Would highly recommend them.

Read at DealerRater

DealerRater logo
DealerRater May 8, 2025

Very good service and communication,they take their time but they do the job right

Read at DealerRater

DealerRater logo
DealerRater May 8, 2025

Everyone at the dealership was super nice. Bert was wonderful to deal with. Completely seamless transaction.

Read at DealerRater

DealerRater logo
DealerRater May 7, 2025

One of the best BMW dealers in NY. Joseph was a delight to work with. We never felt any pressure to purchase a car from the dealer and everything was handled very professionally. I highly recommend Rallye.

Read at DealerRater

DealerRater logo
DealerRater May 7, 2025

Great service and amazing hospitality. Will come back again if need be. Thanks for the help.

Read at DealerRater

DealerRater logo
DealerRater May 7, 2025

Frank is an EXCEPTIONAL person who ALWAYS goes above and beyond . Bmw is very lucky to have him

Read at DealerRater

DealerRater logo
DealerRater May 7, 2025

I have to bring my car in multiple times for the same issue. In my first visit, I scheduled a loaner car just for me to get there with no car waiting for me. Instead I had to go to enterprise. When I was informed my car was ready to be picked up, I was able to see the ambient light situation was not fixed just by looking at. I also had to call 3 times to get a yes or no answer to ask whether my car was fixed or not, just to not be called back and it not ... Read More

Read at DealerRater

DealerRater logo
DealerRater May 6, 2025

Eric went further and beyond. He's sales manager was exceptional and the girl who trained me with the car was very knowledgeable. Truly will recommend and return to this dealership.

Read at DealerRater

Facebook logo
Facebook May 6, 2025

Very professional team that arrange for a loaner and get you in and out quickly. Service has always been reliable and addresses any issues you are having.

Google logo
Google May 6, 2025

Fantastic experience buying my 2025 BMW X7. Highly recommend Silvano, he’s straightforward and a pleasure to deal with.

DealerRater logo
DealerRater May 5, 2025

Rallye is a wonderful dealership. The sales and service center are always helpful! I highly recommend!

Read at DealerRater

Google logo
Google May 4, 2025

DealerRater logo
DealerRater May 4, 2025

Very poor customer service. Bought certified Preowned Bmws several times before at other dealerships and this was my worst experience.

Read at DealerRater

DealerRater logo
DealerRater May 4, 2025

I never have a good experience. They don’t even get the information about my car correct. They lied to me. Not happy.

Read at DealerRater

DealerRater logo
DealerRater May 4, 2025

Responsive, professional, informative and quality service at all levels. Very happy with Rallye bmw service.

Read at DealerRater

DealerRater logo
DealerRater May 3, 2025

Keith Lindsay is the most professional salesperson I have ever worked with. This is my 3rd BMW with Keith at rallye and I will never buy another car from anyone else anywhere else

Read at DealerRater

DealerRater logo
DealerRater May 3, 2025

Charged me a lot for wear and tear of the car because I didn't lease a new car. Even though we leased 2 car few months ago b

Read at DealerRater

DealerRater logo
DealerRater May 3, 2025

My advisor gives me enough details about what needs to be done immediately and what will need to be done in the next appointment. Helps me plan. Also courteous and professional.

Read at DealerRater

DealerRater logo
DealerRater May 3, 2025

The service is alway professional and very efficient the tech rep is in touch with any updates and changes

Read at DealerRater

DealerRater logo
DealerRater May 3, 2025

I am always grateful for the kindness of BMW dealer service and staff. Thank you!

Read at DealerRater

DealerRater logo
DealerRater May 2, 2025

They run the service group very professionally. I have been a client for over 30 years

Read at DealerRater

DealerRater logo
DealerRater May 2, 2025

RallyeBMW since 2007 to present and so forth! Still is and will continue to service my BMWs with Westbury RallyeBMW!

Read at DealerRater

Google logo
Google May 2, 2025

Google logo
Google May 1, 2025

I came in for service recently and everything about this places screams great! free great coffee, they have snacks upstairs, very nice showroom and the service department was very professional, I was greeted by Tom which called a advisor for me, Bret was great through the whole process guiding me with prices and keeping me updated! The loaner process was also extremely quick, they offered me the option for an electric or a gas car, I chose the electric for a first timer! it was a great experience from everyone here at this dealership. I would 100% recommend the service here!

DealerRater logo
DealerRater May 1, 2025

Great customer service. Very fast and efficient, would used again. Easy to schedule an appt.

Read at DealerRater

DealerRater logo
DealerRater Apr 30, 2025

Service was excellent. The customer was from start to finish was very helpful and professional.

Read at DealerRater

DealerRater logo
DealerRater Apr 30, 2025

I was a bit nervous going in to purchase a car alone for the first time but Keith was respectful, friendly never pushy and I never felt pressured.

Read at DealerRater

DealerRater logo
DealerRater Apr 30, 2025

Very pleased with chris and how fast we were able too do the sale .I picked up the car the next day ,wow.

Read at DealerRater

DealerRater logo
DealerRater Apr 29, 2025

Bought 6 cars over the years. All with Gabriel. Would not deal with anyone but Gabriel. Cars are great.

Read at DealerRater

Google logo
Google Apr 29, 2025

DealerRater logo
DealerRater Apr 29, 2025

Rallye BMW has a large selection of vehicles to choose from, not great finance offer for pre own vehicles.

Read at DealerRater

DealerRater logo
DealerRater Apr 29, 2025

I was very happy with the experience of getting my new BMW Rallye. It will be my new dealership.

Read at DealerRater

DealerRater logo
DealerRater Apr 28, 2025

Ran into challenging issue, and Carlos stepped in and resolved quickly and very fairly. Thank you for a great experience and car!

Read at DealerRater

DealerRater logo
DealerRater Apr 27, 2025

Seems professional, but not true Every time tells me different things. Never fix the real problems, the BREAK problem. Tell me all X7 has same problems while I have insurance. 'No need to change breaks pad or anything, when it's necessary, light or message will go on. After I spoke to BMW customer service, they asked to get details from the dealer, then they will escalate to high level. At that moment HE told me the only time light or message display is when break is cut. I must change tires, brake pad and rotor, PROBABLY break nosise will ... Read More

Read at DealerRater

DealerRater logo
DealerRater Apr 27, 2025

Perfect professionals. Good people to deal with Would highly recommend the dealership Bert Vargas is the best

Read at DealerRater

DealerRater logo
DealerRater Apr 27, 2025

You took too long to get back to me and once you did, you said we don't know what was wrong….

Read at DealerRater

DealerRater logo
DealerRater Apr 26, 2025

Incredible experience. Keith, Victoria, and Jimmy were super. Clear communications, simple, and easy. Highly recommended. Best car buying experience ever.

Read at DealerRater

DealerRater logo
DealerRater Apr 26, 2025

Francis was great, very friendly, not pushy and was very informative. He made the process super smooth and was very responsive in a timely manner

Read at DealerRater

DealerRater logo
DealerRater Apr 25, 2025

Everyone was extremely professional and kept me up to date on what’s going on with my vehicle.

Read at DealerRater

Google logo
Google Apr 25, 2025

I had a great experience at Rallye BMW. I worked with Darren, who helped me through the entire process. From the moment I walked in to when I drove off the lot, he was professional, easy to talk to, and genuinely helpful. He kept me updated, answered all my questions, and made sure everything was taken care of without any stress on my end. The showroom is spacious, well-organized, and filled with a wide selection of cars, which made it easy to explore different options. If you’re thinking about getting a BMW, I definitely recommend working with Darren and ... Read More

Facebook logo
Facebook Apr 24, 2025

Had a good service call recently. Dan my service advisor was respectful and kept me up to date on what they needed to do to complete the servicing of my 2025 X5 50e.

DealerRater logo
DealerRater Apr 24, 2025

Very professional. Courteous and friendly. I appreciate having the same service rep handling my vehicle.

Read at DealerRater

DealerRater logo
DealerRater Apr 24, 2025

Courteous and good updates provided during the servicing of my vehicle. Loaner car was available as requested and my vehicle was returned to me on time. Exchanging the cars was more of a deliberation than expected but still satisfactory in the end.

Read at DealerRater

Google logo
Google Apr 23, 2025

DealerRater logo
DealerRater Apr 23, 2025

I had a great experience at bmw rally! The service team is thorough in explaining their processes and documenting what they do! Thanks!!

Read at DealerRater

Google logo
Google Apr 22, 2025

DealerRater logo
DealerRater Apr 21, 2025

Layla is excellent. Fantastic customer service. I couldn’t be happier. Thank you so much.

Read at DealerRater

DealerRater logo
DealerRater Apr 21, 2025

Silvano was fantastic. I dread car shopping because I always get the pushy dealer who tries to push hard. Silvano was honest, not pushy and extremely communicative with us. Honestly, the communication with the dealer is what made us ultimately choose this car over a Mercedes EQS.

Read at DealerRater

Google logo
Google Apr 21, 2025

I brought my car into Rallye BMW recently and had an excellent experience from start to finish. My service advisor, Anthony Persaud was incredibly helpful and kept me informed throughout the entire process. They were friendly, professional, and took the time to explain everything clearly, which really put me at ease. A big shoutout as well to Ed M, who worked on my vehicle. The car was serviced efficiently and returned in top condition. It's clear that real care and expertise went into the work. It’s not always easy to find a team you can trust with your ... Read More

DealerRater logo
DealerRater Apr 21, 2025

Best Service Dept. in the entire east coast. One of the great perks of owning a BMW is the Rallye service dept.

Read at DealerRater

DealerRater logo
DealerRater Apr 20, 2025

I am a client of Rallye BMW for many years. Their exceptional consumer service is the very best.

Read at DealerRater

DealerRater logo
DealerRater Apr 20, 2025

The Dealer offers quick and reliable professional service to its customers. So far I have not been disappointed.

Read at DealerRater

DealerRater logo
DealerRater Apr 20, 2025

Efficient, courteous staff. They aim to please and they succeed. Timely service , nice people there.

Read at DealerRater

DealerRater logo
DealerRater Apr 20, 2025

Bret was courteous and kept me informed of the service needed. Efficient and prompt. Service was completed in a timely manner. Answered all of my questions.

Read at DealerRater

DealerRater logo
DealerRater Apr 20, 2025

Always profess, courteous, and attentive! Although the dealership service is expensive, they live up to the task!

Read at DealerRater

DealerRater logo
DealerRater Apr 19, 2025

Have leased several vehicles there. Bert Vargas is a good Man. Like the attention and good see I e !

Read at DealerRater

DealerRater logo
DealerRater Apr 19, 2025

Received fantastic service complete with straightforward and honest communication - in the showroom and throughout the service department.

Read at DealerRater

Google logo
Google Apr 19, 2025

DealerRater logo
DealerRater Apr 19, 2025

Good people great service always responsive The service dept is top notch with the reception always answering

Read at DealerRater

Google logo
Google Apr 19, 2025

Amazing dealer and great hospitality, my service advisor Dennis always communicates on my vehicle status. My vehicle is always safe here, I highly recommend asking for Dennis.

Google logo
Google Apr 19, 2025

Service advisor- Anthony Persaud is awesome.

DealerRater logo
DealerRater Apr 19, 2025

Everything was great and on time. My special thanks to Carol Muniz who is the best service advisor I've ever met!

Read at DealerRater

DealerRater logo
DealerRater Apr 17, 2025

Great to deal with, makes the whole process seamless on getting your car serviced. Would recommend working with him.

Read at DealerRater

Google logo
Google Apr 17, 2025

Anthony took very good care of me. I've been having some problems with car and they were able to diagnose and fix with compassion. I would truly recommend Rallye BMW

DealerRater logo
DealerRater Apr 16, 2025

Car was serviced for oil change. I received a video from the service deportment and it says everything is OK, then I received a text from the representative of Rally that he recommends to do the tires rotation for $280 very confusing two different statements.

Read at DealerRater

DealerRater logo
DealerRater Apr 16, 2025

I had a great experience at Ralley BMW. Rich was very helpful and friendly. Work was done in a timely fashion

Read at DealerRater

Google logo
Google Apr 16, 2025


Leave Us A Review