Coronavirus Response

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Rallye Motor Company – Coronavirus (COVID-19) Updates

April 3, 2020

Thank you for visiting Rallye BMW. Because the health and safety of our employees and customers is our priority, our dealership is temporarily closed through April 30th, however, we will continue to be available to you remotely.

For questions regarding a vehicle you have on order or a current lease, please call 516-226-7651 to speak with a Manager or visit MyBMW.com.

Thank you for your continued trust in the Rallye Motor Company.

We look forward to assisting you.

March 26, 2020

Effective 3/26/2020, New York State has authorized vehicle sales to be conducted remotely or electronically via at-home delivery or in-person by appointment in a CDC compliant location at the dealership. Lease-end vehicles may also be returned to our dealership by appointment.

We are available at 516-226-7651 or salesinfo@rallyebmw.com to answer any questions you may have regarding a new or existing vehicle and to schedule an at-home or on-site delivery appointment or to arrange a lease return.

To ensure the safety of our staff and customers, Rallye continues to follow the latest CDC cleaning and social distancing requirements. As always, our team is taking every measure to provide a welcoming and comforting experience to fulfill our promise: The Luxury of Simplicity.

March 22, 2020

Thank you for your continued support and trust in the Rallye Motor Company. Please make note of the following updates to our business operations effective March 22nd, 2020.

Sales and Showroom Departments: 

Our Online Storefronts & Sales Advisors remain available 24/7 and are ready to assist you. Please call 516-226-7651 or email us at salesinfo@rallyebmw.com to speak with one of our representatives today. 

Rallye BMW’s vehicle showroom will be temporarily closed starting on Monday, March 23rd, 2020. 

Service and Parts Departments: 

Our team stands ready to support your service appointment booking via online, phone, or chat. We’re pleased to continue offering industry-best service to keep your vehicle running safely with the following modified hours:

Service Hours:

  • Monday – Friday: 7:00am – 3:00pm
  • Saturday & Sunday: Closed

Parts Hours:

  • Monday – Friday: 8:00am – 3:00pm
  • Saturday & Sunday: Closed

We have taken a number of precautionary measures & service alternatives within the dealership to ensure your safe mobility:

  • Complimentary Service Pick-Up & Delivery
  • Curbside Pick-Up and Drop-Off Exchanges
  • E-Pay Contactless Payment Options 

Please call 516-226-7947 or email us at serviceinfo@rallyebmw.com for any service questions you may have and our team will be happy to assist you. 

Keeping our community healthy

Rallye continues to follow the CDC recommendations to support social distancing while maintaining an environment that’s safe for employees and customers alike. As we actively monitor the developments of COVID-19, rest assured that we will take the steps necessary to protect the health and safety of our Rallye family as it is of paramount importance.

As always, it is a privilege to continue to serve our community in any way we can.

March 13, 2020

To our Rallye Family,

The health and safety of our Rallye Family is our top priority. We are closely monitoring new developments regarding the Coronavirus (COVID-19) and implementing all reasonable measures in accordance with the recommendations of the Centers for Disease Control (CDC).

Family is one of our seven core values. We are taking extra precautions to protect our Rallye Family and make you feel comfortable when visiting any of our locations.

We have raised our usual standards of cleanliness. We are in constant communication with our employees and vendors to reinforce our procedures in both customer-facing and back-office areas as well as in our shops.

Among other things, we have implemented the following measures:

  • Public touchpoints such as handrails, desks, tables, counters, door handles/knobs, soap, and paper towel dispensers are being sanitized at an increased frequency.
  • Our facilities undergo a deep cleaning each night after regular business hours.
  • Additional hand sanitizers have been placed throughout all areas of the dealerships and are being checked/refilled regularly.
  • The showroom, offices, and desks are disinfected and cleaned throughout the day.
  • All demonstration and loaner vehicles are cleaned and disinfected before and after use.

Employees are continually reminded to thoroughly wash and sanitize their hands regularly. Furthermore, employees have been instructed not to report to work if they are experiencing any COVID-19 or respiratory symptoms.

We remain committed to staying vigilant regarding any developments of COVID-19 and will take the appropriate steps necessary to protect the health and safety of our Rallye family.

Sincerely,

Juliana Curran Terian
President & CEO, Rallye Motor Company